Privacy Policy

Effective Date: July 18, 2026

Welcome to wenva. At Wenva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or contact us.

Currently, Wenva offers Men’s Biotin Gummies to support healthy hair, skin, and nails. This Privacy Policy applies to all visitors, customers, and users of our website.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
PIN Code
Order Details

Payment Information

Payments on Wenva are securely processed through Razorpay Payment Gateway.

We do not store your:

Credit Card Details
Debit Card Details
UPI PIN
CVV
Net Banking Password
Bank Account Credentials

All payment information is encrypted and securely processed by Razorpay according to PCI-DSS security standards.

For more information, please visit:
https://razorpay.com/privacy/

2. Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Referral Source
Website Usage Data
Cookies
Session Information

This helps us improve website performance and customer experience.

3. How We Use Your Information

Your information may be used to:

Process your orders
Deliver Men’s Biotin Gummies to your address
Send order confirmations
Provide shipping updates
Respond to customer support requests
Verify transactions
Prevent fraud
Improve our products and services
Improve website functionality
Comply with legal obligations
Send promotional offers (only if permitted)

4. Order Processing

To fulfill your order, we may share necessary information with trusted partners including:

Courier Companies
Delivery Partners
Razorpay Payment Gateway
Hosting Providers
Technical Service Providers

We only share the minimum information required to complete your order.

5. Payment Security

All online payments are handled securely through Razorpay.

Wenva never stores:

Card Numbers
CVV
UPI PIN
Banking Passwords
Complete Payment Credentials

Payment security is managed by Razorpay using encrypted and industry-standard security measures.

6. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Understand visitor behavior
Maintain login sessions
Analyze website traffic using analytics tools

You can disable cookies through your browser settings if you prefer.

7. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your personal information against:

Unauthorized Access
Misuse
Loss
Alteration
Disclosure

Although we implement strong security practices, no online transmission or storage system can be guaranteed 100% secure.

8. Marketing Communications

With your permission, we may send:

Product Updates
New Product Launches
Special Offers
Discount Coupons
Promotional Emails
WhatsApp Notifications
SMS Updates

You may unsubscribe from marketing communications at any time.

9. Third-Party Services

Our website may use trusted third-party services including:

Razorpay (Payment Processing)
Google Analytics
Shipping & Courier Partners
Email Service Providers

Each third-party service has its own privacy policy governing the handling of your information.

10. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data (where legally permitted)
Withdraw marketing consent
Contact us regarding your personal information

11. Children’s Privacy

Wenva products are intended for adults.

We do not knowingly collect personal information from individuals under the age of 18.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business, products, legal requirements, or technology.

Any changes will be posted on this page with the updated Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Wenva

📧 Support: support@feelwenva.com

📞 Phone: +91 97379 39349

We aim to respond to all privacy-related requests within a reasonable timeframe.

Consent

By accessing the Wenva website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.