Terms & Conditions
Effective Date: July 18, 2026
Welcome to Wenva. These Terms & Conditions (“Terms”) govern your access to and use of the Wenva website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree, please do not use our website.
1. About Wenva
Wenva is an online wellness brand offering premium health and nutrition products. At present, our primary product is Men’s Biotin Gummies.
For assistance, contact us:
Phone: +91 97379 39349
Email: info@feelwenva.com
Support: support@feelwenva.com
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable laws.
The information you provide is true, accurate, and complete.
3. User Account
If you create an account with Wenva, you are responsible for:
Keeping your login credentials confidential.
Maintaining accurate account information.
All activities performed using your account.
Wenva reserves the right to suspend or terminate accounts that contain false information or are involved in fraudulent activities.
4. Products
Currently, Wenva offers Men’s Biotin Gummies.
We strive to ensure that product descriptions, images, ingredients, pricing, and availability are accurate. However, minor variations may occur.
Wenva reserves the right to modify, discontinue, or update products without prior notice.
5. Pricing
All prices displayed on our website are in Indian Rupees (INR).
Prices include applicable taxes unless otherwise stated.
Prices may change without prior notice.
Promotional offers are valid only for the specified duration.
6. Orders
Placing an order on our website constitutes an offer to purchase.
An order is considered accepted only after:
Successful payment confirmation (for prepaid orders), and
Order confirmation from Wenva.
We reserve the right to cancel any order due to:
Product unavailability
Pricing errors
Payment verification issues
Suspected fraud
Incorrect customer information
If payment has already been received for a cancelled order, the applicable refund will be processed.
7. Payment
Wenva accepts secure online payments through Razorpay Payment Gateway.
Available payment methods may include:
UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Other payment options supported by Razorpay
Wenva does not store your card details, CVV, UPI PIN, or banking credentials.
All payment processing is handled securely by Razorpay.
8. Shipping & Delivery
Orders are processed within our standard processing time.
Delivery timelines may vary depending on:
Delivery location
Courier availability
Public holidays
Weather conditions
Other unforeseen circumstances
Delivery dates are estimates and are not guaranteed.
9. Cancellation, Replacement & Refund
Our Cancellation, Replacement, and Refund Policy forms an integral part of these Terms & Conditions.
Customers are advised to review the policy before placing an order.
10. Health Disclaimer
Wenva products are dietary supplements intended to support general wellness.
They are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
Customers should consult a qualified healthcare professional before using any supplement if they:
Have a medical condition
Are taking medication
Have allergies
Are pregnant or breastfeeding
11. Intellectual Property
All content available on the Wenva website, including but not limited to:
Logos
Product Images
Product Names
Website Design
Graphics
Text
Icons
Videos
Trademarks
is the exclusive property of Wenva or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Prohibited Activities
You agree not to:
Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Misrepresent your identity.
Interfere with website functionality.
Copy or scrape website content without authorization.
13. Third-Party Services
Our website may integrate third-party services such as:
Razorpay
Courier Partners
Analytics Providers
Email Service Providers
We are not responsible for the policies or practices of these third-party services.
14. Limitation of Liability
To the maximum extent permitted by law, Wenva shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Website use
Product use
Delayed deliveries
Technical interruptions
Third-party services
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
15. Indemnification
You agree to indemnify and hold Wenva harmless against any claims, losses, liabilities, damages, costs, or legal expenses arising from your misuse of the website or violation of these Terms.
16. Privacy
Your use of our website is also governed by our Privacy Policy.
By using Wenva, you consent to the collection and processing of your information as described in the Privacy Policy.
17. Changes to These Terms
Wenva may revise these Terms & Conditions at any time.
Updated versions will be published on this page with the revised Effective Date.
Continued use of the website after changes constitutes acceptance of the updated Terms.
18. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, India.
19. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Wenva
đ Phone: +91 97379 39349
đ§ Support: support@feelwenva.com
We aim to respond to all customer queries within a reasonable timeframe.